WE APOLOGIZE FOR THE INCONVENIENCE BUT DUE TO THE GOVERNMENT SHUTDOWN, THIS EVENT IS CANCELED. WE HOPE TO RESCHEDULE ONCE THE GOVERNMENT IS BACK IN OPERATION. THANK YOU FOR YOUR UNDERSTANDING.
ABOUT CBP OPERATIONS SUPPORT
The CBP Operations Support Office (OS) brings together experts, analysts, innovators, and facilitators from across nine functional areas that directly support the operational offices to strengthen mission effectiveness. These specialized capabilities that OS provides play a critical role in making a more agile, innovative, and stronger CBP.
Integrating across the OS functional areas including intelligence, international affairs, planning, requirements development, incident coordination, scientific services, policy, and use of force is essential to successfully support the operational offices. By promoting a collaborative culture, OS leadership, which includes two Assistant Commissioners, is working to ensure that OS provides comprehensive and effective support to enhance mission execution. In addition, OS leadership actively engages with the operational offices to ensure all support is tailored to meet and overcome the operational challenges of today.
ABOUT OUR SPEAKER
Linda Jacksta has more than 30 years of Federal Service with CBP and legacy US Customs. She has served in multiple leadership positions and has a broad range of knowledge and experience spanning both operational and technology areas. She was appointed as the Deputy Executive Assistant Director of Mission Support in 2018. Jacksta previously served as the Assistant Commisioner of the Office of Human Resources Management where she directed services to 60,000 employees across eight key functional areas: hiring, benefits, work-life program, workplace safety, personnel research, executive services, business systems, and labor and employee relations.
Prior to that, she was the Acting Deputy Assistant Commissioner for the Office of Internal Affairs, the Executive Director of Mission Support, the Executive Director for the Cargo Systems Program Directorate, Executive Director for Enterprise Networks and Technology Support, and Acting Principal Deputy Executive Director for the Secure Border Initiative Program. She has led one of the largest modernization programs in the federal government – the Automated Commercial Environment (ACE) and acted as the lead executive for discussions with Spain on the establishment of pre-clearance operations at Madrid’s Barajas Airport. Throughout Jacksta’s career, she has demonstrated innovative leadership and commitment to supporting the transformation of CBP into a premier border security agency. In 2016, Jacksta received the Presidential Rank Award, the nation’s highest civil service award for her consistent efforts in solving some of the agency’s most pressing challenges across a wide spectrum of program areas. Jacksta began her Federal career with the US Customs Service as an Import Specialist at the Miami International Airport.
If you have any questions about this event, please contact Krista Sweet, Director of Policy, 202-470-6442 or firstname.lastname@example.org.